PACT Virtual Care · Wide Bay, QLD

Telehealth physiotherapy for Bundaberg

Hurt at work or in a car accident around Bundaberg? Getting to a physiotherapist can mean a long drive. We bring one to your screen, and arrange an in person mobile visit where we can. Physiotherapy is present but stretched against high injury exposure from sugar and horticulture.

Telehealth across Queensland Mobile where available No gap on approved claims
Andrew Ellis, Principal Physiotherapist | PACT Virtual Care
Care by video
Guided by your PACT physiotherapist
  • Assessment and a clear plan on the first call
  • Guided exercise and progress reviews
  • Reporting straight to your case manager
  • Secure video, no apps to install
Book online
Or request a call back below
QueenslandWork injury & CTP
Same day reportsEvery compensable case
Mobile where availableTelehealth everywhere else
AHPRA registeredSIRA approved physiotherapist
Care that reaches the Wide Bay

Physiotherapy for Bundaberg, without the drive

Bundaberg sits in the Wide Bay, classified as outer regional, and the work here is built around sugar cane farming and horticulture. Those are jobs that put real load through backs, shoulders, knees and hands. Physiotherapy is present but stretched against high injury exposure from sugar and horticulture, which is exactly the gap PACT Virtual Care was built to close.

We give you the same thorough assessment, hands off treatment guidance and recovery plan, delivered by secure video so distance is no longer the thing that stops you getting care.

  • Common work and motor injuries we help with: backs, necks, shoulders, knees, sprains and strains
  • Workers compensation and CTP billed to the insurer on approved claims
  • Same day clinical reports that keep your claim moving
  • In person mobile physiotherapy arranged where a local clinician is available
Andrew Ellis, Principal Physiotherapist | PACT Virtual Care
Andrew Ellis
Founder & Principal Physiotherapist
  • AHPRA registered physiotherapist
  • SIRA approved physiotherapist
  • Senior Rehabilitation Consultant & WHS Advisor
  • Same day reporting for every compensable case
The same standard of care we give in the clinic, delivered to your screen in Bundaberg.
How it works

Three simple steps

1

Request a call back

Fill in the short form or call us. We confirm your details and your cover, and book you in, often the same week.

2

Meet by video

A full assessment, working diagnosis and guided treatment over a secure video call. No apps to install.

3

Get your plan

You leave with a clear program, and your case manager gets prompt reporting so your claim keeps moving.

Telehealth now, mobile where we can

Two ways we reach you in Bundaberg

You do not have to wait for an appointment that is hours away. PACT Virtual Care starts your physiotherapy by secure video, so your recovery begins from day one wherever you are.

  • Telehealth available now, right across Australia
  • A real assessment and a plan on the first call, not a quick phone chat
  • Guided exercise you can do at home or at work
  • Same day reporting to your insurer or case manager
Andrew Ellis, Principal Physiotherapist | PACT Virtual Care
Mobile where available
In person visits, arranged for you
  • We are building a network of mobile physiotherapists
  • Where one is available near Bundaberg, we arrange an in person home or workplace visit
  • Where one is not available yet, telehealth keeps you moving in the meantime
  • You do not chase anyone, we arrange it for you
Tell us where you are. We will sort out how you are seen.
Local to Bundaberg

Physiotherapy that understands how Bundaberg works

Bundaberg's working year turns on the crush. From June to November Millaquin Mill in Bundaberg East puts through more than a million tonnes of cane, and raw sugar rolls 20 km downriver to the Port of Bundaberg at Burnett Heads. Add the sorting and packing lines at Marquis Macadamias, bottling shifts at Bundaberg Brewed Drinks, distilling at the Bundaberg Rum Distillery, and picking crews on farms out toward Gin Gin, and you get a town built on early starts, repetitive lifting and seasonal deadlines. PACT Virtual Care fits treatment around that rhythm, with video appointments before or after shift and WorkCover Queensland billed direct on accepted claims.

What is covered

Workers comp and CTP in Queensland

In Queensland we treat WorkCover Queensland work injury claims and CTP motor accident claims by video. Telehealth needs the insurer's prior approval, which we arrange for you. On an accepted claim there is nothing for you to pay.

WorkCover QueenslandMAIC CTPSuncorpAllianzQBE

We always confirm your cover and any approvals with your insurer before we start, so you know where you stand.

Request a physiotherapist

Get support in Bundaberg, Queensland

Cannot get to a physiotherapist near you? Fill this in and we will call you back. We start care by telehealth, and arrange an in person mobile physiotherapist where one is available in your area. On an accepted workers compensation or CTP claim there is nothing for you to pay.

What kind of injury

We will be in touch within one business day. Your details are used only to arrange your care.

Nearby areas

We also cover around Bundaberg

Telehealth physiotherapy for work and motor injury, right across the Wide Bay and beyond.

Frequently asked questions

Good to know before you book

Can I get physiotherapy in Bundaberg if there is none nearby?
Yes. PACT Virtual Care delivers physiotherapy to Bundaberg by secure video, so you can start straight away without travelling. Where a mobile physiotherapist is available near you, we can also arrange an in person home or workplace visit.
Does telehealth physiotherapy actually work for a work or car injury?
Yes. For most work and motor injuries, a guided video assessment lets us diagnose, treat and progress your recovery, with exercise and education tailored to you. We will tell you honestly if you need to be seen in person, and arrange that where we can.
Who pays for it in Queensland?
In Queensland we treat WorkCover Queensland work injury claims and CTP motor accident claims by video. Telehealth needs the insurer's prior approval, which we arrange for you. On an accepted claim there is nothing for you to pay.
What do I need for the video call?
A phone, tablet or computer with a camera, and a bit of space to move. We send a secure link, with no apps to install.
How quickly can I be seen?
Usually within the same week, and often sooner. Fill in the form or call us and we will be in touch within one business day.
Can my employer or case manager refer me?
Yes. We take early intervention referrals from employers, insurers and case managers, and can start care quickly to keep recovery on track.
Can physiotherapy fit around crush season shifts in Bundaberg?
Yes. Video appointments are booked around your roster, so a crush season shift at Millaquin Mill or a packing run at Marquis Macadamias does not mean missed treatment. You join from home on your phone, your physiotherapist tailors the program to the lifting and repetitive work your job involves, and on an accepted WorkCover Queensland claim treatment is billed direct to the insurer with nothing for you to pay. Where available, an in person mobile visit can be arranged.

Get a physiotherapist for Bundaberg

Tell us where you are and what has happened. We will call you back, get you started on telehealth, and arrange a mobile physiotherapist where one is available.