RADAR by PACT
RADAR by PACT

Recovery for complex work related injuries, Australia wide.

RADAR is a program for the work related claims that are chronic and complex. The employer or insurer refers the case in, and we make sure the injured worker and the providers already on the claim get the help they need to recover. We back the team already there with visibility, direction and, where it is needed, more support.

Book a RADAR review Which program?

You can't progress what you can't measure.

A PACT physiotherapist reviewing an injured worker's recovery in a telehealth session

Get started

(02) 8330 6776
[email protected]
Telehealth, Australia wide
Book a RADAR review
Uses existing providersWe assist, not replace
Physical and psychologicalAll aspects of recovery
Objective measurementThe Functional Progress Ratio at the core
Telehealth deliveryConvenient, flexible, accessible, Australia wide
Proven by practiceBuilt on four years of complex work related rehabilitation
What RADAR is

A program that offers tailored advice for chronic and complex claims

RADAR by PACT Health is a workers compensation program built around a simple reality: some injuries are chronic and complex, and the claims that come with them are hard. When a claim is hard, the people on it need more support, not less. RADAR makes sure the treating team and the injured person both get the care and direction they need to manage the claim effectively.

We work alongside the providers already on the claim, never in place of them. Using measurement, advice and reporting at key intervals, RADAR helps where people need it most: a clear read of where recovery is, practical guidance on the next step, and the visibility to keep a complex claim moving toward recovery, with GP sign off.

How RADAR works
An injured worker at home looking out the window, the kind of person RADAR is built to help recover
One engine, two arms

Physical and psychological

The same engine, the same tiers and the same prices across both arms. RADAR backs the treating provider, it never replaces them.

Physical arm

Physical

  • Assists the treating physiotherapist
  • Measures progress toward pre injury duties against sessions delivered, so clinicians see what works
  • Active exercise over passive treatment, the progression to Exercise Physiology that research backs
  • Cognitive Coaching clears yellow flags and rebuilds motivation, no psychology referral needed
Psychological arm

Psychological

  • Assists the treating psychologist, who leads the care and is never replaced
  • Measures recovery progress against sessions delivered, so clinicians see what works
  • The worker builds active self management
  • Unlike most psychological programs, physical exercise is central, proven to drive recovery
Which arm and tier fits?
Three tiers, chosen per case

Pulse, Vector and Summit

Chosen per case and upgraded mid claim by paying the difference. One invoice per worker. Not sure which fits? Start with a Pulse.

RADAR Pulse

$2,295 per worker
Early flag identified. A timely assessment and intervention.
For the early or borderline claim, when you want a fast, clear, objective read.
3 of 10 inclusions
See the Pulse program →

RADAR Vector

$4,195 per worker
Active support, with the treating team aligned.
For a claim that would benefit from active support and the treating team working from the same picture.
7 of 10 inclusions
See the Vector program → RECOMMENDED

RADAR Summit

$6,995 per worker
Complex, multifactorial recovery. The complete pathway.
For a complex, multifactorial claim that needs sustained support and the full pathway through to recovery.
10 of 10 inclusions
See the Summit program →
See the programs
The RADAR engine, and support that scales

What runs under every tier

A simple, objective engine sits under all three tiers. Two kinds of support, for the clinician and for the worker, scale up as the claim needs them.

FPR

Functional Progress Ratio

A single ratio showing the direction and rate of a worker's functional recovery. Descriptive, not a forecast.

CCD

Clinical Course Decision

The treating team's call on what happens next. RADAR records it, never scores it.

IPE

Informed Provider Education

Six short clinical case studies. RADAR's own competency check, never a SIRA accreditation. No pay for time.

+
ICR

Independent Clinical Review

Clinician support. A collegial case conference between the RADAR clinician and the treating provider, to review the claim and agree the plan. One at Vector, up to three at Summit.

CC

Cognitive Coaching

Worker support, physical arm. Helps with the yellow flags the measures pick up, below the psychology threshold. From Vector. Measure gated.

How a referral works

From referral to recovery

1

Refer the complex claim in

The employer or insurer refers the complex or chronic claim, usually with the injury management advisor.

2

RADAR gives the team visibility and a decision

The Functional Progress Ratio and a Clinical Course Decision show where the claim is and what happens next.

3

The claim moves to completion

The team already on the claim is backed with direction and, where needed, escalation, to a clear completion or onward plan.

When to refer to which program
PACT HealthRADAR is a product of PACT Health
Led by Andrew EllisFounder, PACT Health
TelehealthAustralia wide
PACT since 2022Proven by practice, built on four years of complex work related rehabilitation
Objective measurementGrounded in the Functional Progress Ratio
Resources

Take RADAR to your team

Download the one page overview, or ask us for a one pager on Pulse, Vector or Summit.

RADAR by PACT flyer

The one page overview: the two arms, the three tiers, the engine and the levers.

Download the flyer (PDF)

Tier one pagers

A closer look at Pulse, Vector or Summit for a referrer or a treating team.

Request the tier one pagers

Employers and insurers can also request an example progress report.

Let's complete what's already been started.

Refer a complex or chronic claim into RADAR and give the team already on it the visibility and direction to see it through to recovery.

Book a RADAR review