One engine, two arms, with GP sign off.
RADAR assists the providers already on the claim and gives them an objective read of where recovery is and what happens next. Here is what runs underneath, and what RADAR deliberately does not do.
We enable the team, we do not bolt on a new one
The older models bolt a new multidisciplinary team and sensor technology onto a claim. RADAR is software: it assists the providers already on the claim, gives them the visibility and the decision framework to finish it, and keeps the GP signing off.
That means no new clinicians taking over, no second program running in parallel, and the worker stays with the people who already know them.
The same engine across physical and psychological
Same engine, same tiers, same prices. The physical arm assists the treating physiotherapist. The psychological arm assists the treating psychologist, who leads the care and is never replaced.
Physical
- Assists the treating physiotherapist
- Measures progress toward pre injury duties against sessions delivered, so clinicians see what works
- Active exercise over passive treatment, the progression to Exercise Physiology that research backs
- Cognitive Coaching clears yellow flags and rebuilds motivation, no psychology referral needed
- The GP signs off on capacity.
Psychological
- Assists the treating psychologist, who leads the psychological care and is never replaced
- Measures recovery progress against sessions delivered, so clinicians see what works
- The worker builds active self management
- Unlike most psychological programs, physical exercise is central, proven to drive recovery, within physiotherapy and Exercise Physiology scope
- Cognitive Coaching is a physical arm tool only. The GP signs off on capacity.
What runs under every tier
Functional Progress Ratio
RADAR's proprietary measure of how far and how fast a worker's function is recovering, expressed as a single ratio. Descriptive, not a forecast. It is read by trajectory: climbing, slowing, or plateaued.
Clinical Course Decision
The treating team's call on what happens next: continue, modify, transition to Exercise Physiology or refer, or discharge. RADAR records it, it never scores it.
Informed Provider Education
The treating provider completes six short clinical case studies. It is RADAR's own competency check that they work to the principles they already work to under their SIRA workers compensation approval. It is not a SIRA accreditation. If an answer flags a gap, PACT shares a short information sheet on that topic and offers a collegial Independent Clinical Review. No pay for time.
Referral triggered, with fresh decisions at the right moments
Referral triggered
The pathway starts when the employer or insurer refers the complex or chronic claim in. It does not run on its own.
Fresh decisions at the plateaus
A fresh Clinical Course Decision is made at a Functional Progress Ratio plateau, a capacity plateau, or the review interval, so the claim never drifts.
Safety overrides everything
Any safety finding overrides the pathway and escalates straight away. Severe distress or a safety flag routes the worker to psychology.
That scale with the tier
Independent Clinical Review, clinician support
A collegial case conference between the RADAR clinician and the treating provider, to review the claim together, work out what may be holding progress back, and agree the plan. It is never an audit. Vector includes one. Summit includes up to three in total, about one every four weeks, to track progress and build rapport. Included in the tier fee.
Cognitive Coaching, worker support
A physiotherapist or exercise physiologist with extra RADAR training, not a psychologist, helps with the behavioural barriers that sit below the psychology threshold. Measure gated: severe distress or any safety flag routes straight to psychology. Available on the physical arm from Vector onward.
Just as important as what it does
- It does not replace the treating team. The people already on the claim stay on it.
- It does not add another treatment program running in parallel.
- It is not about cutting sessions, ranking providers, or moving the worker away.
The claim is hard, not the people on it. Referring a claim into RADAR is a way of backing the treating provider with more support and more to work with.
Let's complete what's already been started.
Refer a complex or chronic claim into RADAR and give the team already on it the visibility and direction to see it through to recovery.
Book a RADAR review