Telehealth physiotherapy for Mackay
Hurt at work or in a car accident around Mackay? Getting to a physiotherapist can mean a long drive. We bring one to your screen, and arrange an in person mobile visit where we can. Physiotherapy is present but the district is stretched against high injury exposure from cane and mining.
- Assessment and a clear plan on the first call
- Guided exercise and progress reviews
- Reporting straight to your case manager
- Secure video, no apps to install
Physiotherapy for Mackay, without the drive
Mackay sits in the Mackay region, classified as inner regional, and the work here is built around sugar cane farming and coal mining services. Those are jobs that put real load through backs, shoulders, knees and hands. Physiotherapy is present but the district is stretched against high injury exposure from cane and mining, which is exactly the gap PACT Virtual Care was built to close.
We give you the same thorough assessment, hands off treatment guidance and recovery plan, delivered by secure video so distance is no longer the thing that stops you getting care. Online physiotherapy and telehealth physiotherapy mean the same thing here: a real consultation with an AHPRA registered physiotherapist, not a quick phone chat.
- Common work and motor injuries we help with: backs, necks, shoulders, knees, sprains and strains
- Workers compensation and CTP billed to the insurer on approved claims
- Same day clinical reports that keep your claim moving
- In person mobile physiotherapy arranged where a local clinician is available
- AHPRA registered physiotherapist
- SIRA approved physiotherapist
- Senior Rehabilitation Consultant & WHS Advisor
- Same day reporting for every compensable case
Three simple steps
Request a call back
Fill in the short form or call us. We confirm your details and your cover, and book you in, often the same week.
Meet by video
A full assessment, working diagnosis and guided treatment over a secure video call. No apps to install.
Get your plan
You leave with a clear program, and your case manager gets prompt reporting so your claim keeps moving.
Two ways we reach you in Mackay
You do not have to wait for an appointment that is hours away. PACT Virtual Care starts your physiotherapy by secure video, so your recovery begins from day one wherever you are.
- Telehealth available now, right across Australia
- A real assessment and a plan on the first call, not a quick phone chat
- Guided exercise you can do at home or at work
- Same day reporting to your insurer or case manager
- We are building a network of mobile physiotherapists
- Where one is available near Mackay, we arrange an in person home or workplace visit
- Where one is not available yet, telehealth keeps you moving in the meantime
- You do not chase anyone, we arrange it for you
Referring a worker in Mackay? Start them this week
Around Mackay the nearest physiotherapist is often a long drive away or booked out for weeks, and every week an injured worker waits is a week added to the claim. PACT Virtual Care takes the referral today and runs the first consultation by secure video, usually within the week, so treatment starts while the claim is still fresh.
- First consultation by video usually within the week, from the worker's home or workplace
- Treatment requests and approvals prepared and submitted for you, not left for you to chase
- Same day consultation notes and progress reports on schedule
- Capacity and suitable duties advice written so it drops straight into the certificate and the return to work plan
- Cover confirmed with the insurer before the first consultation
Your referral is handled by a physiotherapist who has sat on your side of the file: a decade as a Senior Rehabilitation Consultant with national providers and as a Senior Workplace Health and Safety and Injury Management Advisor for large Australian organisations, on top of 16 years treating injured workers.
- Knows what a case manager needs from the treating physiotherapist, and when
- Recover at work focus from the first consultation
- AHPRA registered, SIRA approved physiotherapist
Physiotherapy that understands how Mackay works
Mackay's workload is heavy in every direction: boilermakers and fitters servicing and rebuilding ultra class trucks at Hastings Deering and Komatsu in Paget, DIDO crews running the Peak Downs Highway to Bowen Basin pits, terminal workers at Hay Point and Dalrymple Bay 38 km south, and mill hands at Mackay Sugar's Farleigh, Marian and Racecourse sites working around the clock through the crush. PACT Virtual Care fits that rhythm: video physiotherapy that works between swings and shifts, billed direct to WorkCover Queensland on accepted claims with nothing for the worker to pay, and in person mobile visits arranged where available.
Workers comp and CTP in Queensland
In Queensland we treat WorkCover Queensland work injury claims and CTP motor accident claims by video. Telehealth needs the insurer's prior approval, which we arrange for you. On an accepted claim there is nothing for you to pay.
We always confirm your cover and any approvals with your insurer before we start, so you know where you stand.
Get support in Mackay, Queensland
Cannot get to a physiotherapist near you? Fill this in and we will call you back. We start care by telehealth, and arrange an in person mobile physiotherapist where one is available in your area. On an accepted workers compensation or CTP claim there is nothing for you to pay.
We also cover around Mackay
Telehealth physiotherapy for work and motor injury, right across the Mackay region and beyond.
Good to know before you book
Can I get physiotherapy in Mackay if there is none nearby?
Does online physiotherapy actually work for a work or car injury?
Who pays for it in Queensland?
What do I need for the video call?
How quickly can I be seen?
Can my employer or case manager refer me?
I am a rehab consultant with a worker near Mackay and the local physios are booked out. How do I refer?
Can I keep my physio going on a DIDO roster from Mackay into the Bowen Basin?
Get a physiotherapist for Mackay
Tell us where you are and what has happened. We will call you back, get you started on telehealth, and arrange a mobile physiotherapist where one is available.