PACT Virtual Care · Riverina, NSW

Telehealth physiotherapy for Narrandera

Hurt at work or in a car accident around Narrandera? Getting to a physiotherapist can mean a long drive. We bring one to your screen, and arrange an in person mobile visit where we can. Physiotherapy is limited in this Murrumbidgee town with farming and timber work.

Telehealth across New South Wales Mobile where available No gap on approved claims
Andrew Ellis, Principal Physiotherapist | PACT Virtual Care
Care by video
Guided by your PACT physiotherapist
  • Assessment and a clear plan on the first call
  • Guided exercise and progress reviews
  • Reporting straight to your case manager
  • Secure video, no apps to install
Book online
Or request a call back below
New South WalesWork injury & CTP
Same day reportsEvery compensable case
Mobile where availableTelehealth everywhere else
AHPRA registeredSIRA approved physiotherapist
Care that reaches the Riverina

Physiotherapy for Narrandera, without the drive

Narrandera sits in the Riverina, classified as outer regional, and the work here is built around agriculture and timber. Those are jobs that put real load through backs, shoulders, knees and hands. Physiotherapy is limited in this Murrumbidgee town with farming and timber work, which is exactly the gap PACT Virtual Care was built to close.

We give you the same thorough assessment, hands off treatment guidance and recovery plan, delivered by secure video so distance is no longer the thing that stops you getting care. Online physiotherapy and telehealth physiotherapy mean the same thing here: a real consultation with an AHPRA registered physiotherapist, not a quick phone chat.

  • Common work and motor injuries we help with: backs, necks, shoulders, knees, sprains and strains
  • Workers compensation and CTP billed to the insurer on approved claims
  • Same day clinical reports that keep your claim moving
  • In person mobile physiotherapy arranged where a local clinician is available
Hay bales in a fenced paddock with a horse grazing
Andrew Ellis, Principal Physiotherapist | PACT Virtual Care
Andrew Ellis
Founder & Principal Physiotherapist
  • AHPRA registered physiotherapist
  • SIRA approved physiotherapist
  • Senior Rehabilitation Consultant & WHS Advisor
  • Same day reporting for every compensable case
The same standard of care we give in the clinic, delivered to your screen in Narrandera.
How it works

Three simple steps

1

Request a call back

Fill in the short form or call us. We confirm your details and your cover, and book you in, often the same week.

2

Meet by video

A full assessment, working diagnosis and guided treatment over a secure video call. No apps to install.

3

Get your plan

You leave with a clear program, and your case manager gets prompt reporting so your claim keeps moving.

Telehealth now, mobile where we can

Two ways we reach you in Narrandera

You do not have to wait for an appointment that is hours away. PACT Virtual Care starts your physiotherapy by secure video, so your recovery begins from day one wherever you are.

  • Telehealth available now, right across Australia
  • A real assessment and a plan on the first call, not a quick phone chat
  • Guided exercise you can do at home or at work
  • Same day reporting to your insurer or case manager
Andrew Ellis, Principal Physiotherapist | PACT Virtual Care
Mobile where available
In person visits, arranged for you
  • We are building a network of mobile physiotherapists
  • Where one is available near Narrandera, we arrange an in person home or workplace visit
  • Where one is not available yet, telehealth keeps you moving in the meantime
  • You do not chase anyone, we arrange it for you
Tell us where you are. We will sort out how you are seen.
For rehab consultants and case managers

Referring a worker in Narrandera? Start them this week

Around Narrandera the nearest physiotherapist is often a long drive away or booked out for weeks, and every week an injured worker waits is a week added to the claim. PACT Virtual Care takes the referral today and runs the first consultation by secure video, usually within the week, so treatment starts while the claim is still fresh.

  • First consultation by video usually within the week, from the worker's home or workplace
  • Treatment requests and approvals prepared and submitted for you, not left for you to chase
  • Same day consultation notes and progress reports on schedule
  • Capacity and suitable duties advice written so it drops straight into the certificate and the return to work plan
  • Cover confirmed with the insurer before the first consultation

Refer a worker

Andrew Ellis, Principal Physiotherapist | PACT Virtual Care
Andrew Ellis
Principal Physiotherapist

Your referral is handled by a physiotherapist who has sat on your side of the file: a decade as a Senior Rehabilitation Consultant with national providers and as a Senior Workplace Health and Safety and Injury Management Advisor for large Australian organisations, on top of 16 years treating injured workers.

  • Knows what a case manager needs from the treating physiotherapist, and when
  • Recover at work focus from the first consultation
  • AHPRA registered, SIRA approved physiotherapist
Send the referral. We confirm the cover, book the worker and keep you in the loop.
Local to Narrandera

Physiotherapy that understands how Narrandera works

Narrandera sits where the Newell and Sturt Highways meet beside the Murrumbidgee, and its work follows the river and the roads. Grants Sawmilling runs a cypress pine mill at Narrandera, and the Murrumbidgee Irrigation Area to the west grows rice and other cereals alongside citrus, wine grapes and potatoes, so the working year runs from sawbench to harvest. Narrandera Health Service covers 24 hour accident and emergency, but Wagga Wagga is about an hour east and around 98 km away, so one physiotherapy appointment can swallow half a working day. PACT Virtual Care delivers physiotherapy by secure video wherever you are, from the mill floor to an irrigation block out of town, timed around your hours, with mobile in person visits arranged where available.

What is covered

Workers comp and CTP in New South Wales

In New South Wales we treat icare and SIRA workers compensation claims and CTP motor accident claims, and bill the insurer directly. On an accepted claim there is nothing for you to pay.

We always confirm your cover and any approvals with your insurer before we start, so you know where you stand.

Request a physiotherapist

Get support in Narrandera, New South Wales

Cannot get to a physiotherapist near you? Fill this in and we will call you back. We start care by telehealth, and arrange an in person mobile physiotherapist where one is available in your area. On an accepted workers compensation or CTP claim there is nothing for you to pay.

What kind of injury

We will be in touch within one business day. Your details are used only to arrange your care.

Nearby areas

We also cover around Narrandera

Telehealth physiotherapy for work and motor injury, right across the Riverina and beyond.

Frequently asked questions

Good to know before you book

Can I get physiotherapy in Narrandera if there is none nearby?
Yes. PACT Virtual Care delivers physiotherapy to Narrandera by secure video, so you can start straight away without travelling. Where a mobile physiotherapist is available near you, we can also arrange an in person home or workplace visit.
Does online physiotherapy actually work for a work or car injury?
Yes. For most work and motor injuries, a guided video assessment lets us diagnose, treat and progress your recovery, with exercise and education tailored to you. Online physiotherapy and telehealth physiotherapy are the same thing at PACT. We will tell you honestly if you need to be seen in person, and arrange that where we can.
Who pays for it in New South Wales?
In New South Wales we treat icare and SIRA workers compensation claims and CTP motor accident claims, and bill the insurer directly. On an accepted claim there is nothing for you to pay.
What do I need for the video call?
A phone, tablet or computer with a camera, and a bit of space to move. We send a secure link, with no apps to install.
How quickly can I be seen?
Usually within the same week, and often sooner. Fill in the form or call us and we will be in touch within one business day.
Can my employer or case manager refer me?
Yes. We take early intervention referrals from employers, insurers and case managers, and can start care quickly to keep recovery on track.
I am a rehab consultant with a worker near Narrandera and the local physios are booked out. How do I refer?
Send the worker's name, phone number, location, claim number and insurer to [email protected] or use the referral page, and we call you back within one business day. We confirm the cover with the insurer, book the first video consultation, usually within the week, and send you the consultation note the same day. Treatment requests, progress reports and capacity advice are handled from our side.
I work at the cypress mill in Narrandera. Can I do physio by video instead of driving to Wagga every week?
Yes. PACT Virtual Care runs physiotherapy by secure video, so a session can sit before or after work in Narrandera rather than costing you a two hour round trip to Wagga. The same goes if you are out on an irrigation block rather than in town. On an accepted workers compensation claim, treatment is billed direct to the insurer with nothing for you to pay, and session approvals are handled for you. Where available, a mobile in person visit can be arranged.

Get a physiotherapist for Narrandera

Tell us where you are and what has happened. We will call you back, get you started on telehealth, and arrange a mobile physiotherapist where one is available.