PACT Virtual Care · Murray, NSW

Telehealth physiotherapy for Tocumwal

Hurt at work or in a car accident around Tocumwal? Getting to a physiotherapist can mean a long drive. We bring one to your screen, and arrange an in person mobile visit where we can. Physiotherapy is very limited in this Murray border town with farming and freight work.

Telehealth across New South Wales Mobile where available No gap on approved claims
Andrew Ellis, Principal Physiotherapist | PACT Virtual Care
Care by video
Guided by your PACT physiotherapist
  • Assessment and a clear plan on the first call
  • Guided exercise and progress reviews
  • Reporting straight to your case manager
  • Secure video, no apps to install
Book online
Or request a call back below
New South WalesWork injury & CTP
Same day reportsEvery compensable case
Mobile where availableTelehealth everywhere else
AHPRA registeredSIRA approved physiotherapist
Care that reaches the Murray

Physiotherapy for Tocumwal, without the drive

Tocumwal sits in the Murray, classified as outer regional, and the work here is built around agriculture and transport. Those are jobs that put real load through backs, shoulders, knees and hands. Physiotherapy is very limited in this Murray border town with farming and freight work, which is exactly the gap PACT Virtual Care was built to close.

We give you the same thorough assessment, hands off treatment guidance and recovery plan, delivered by secure video so distance is no longer the thing that stops you getting care. Online physiotherapy and telehealth physiotherapy mean the same thing here: a real consultation with an AHPRA registered physiotherapist, not a quick phone chat.

  • Common work and motor injuries we help with: backs, necks, shoulders, knees, sprains and strains
  • Workers compensation and CTP billed to the insurer on approved claims
  • Same day clinical reports that keep your claim moving
  • In person mobile physiotherapy arranged where a local clinician is available
A farmer pointing across a paddock with hay bales
Andrew Ellis, Principal Physiotherapist | PACT Virtual Care
Andrew Ellis
Founder & Principal Physiotherapist
  • AHPRA registered physiotherapist
  • SIRA approved physiotherapist
  • Senior Rehabilitation Consultant & WHS Advisor
  • Same day reporting for every compensable case
The same standard of care we give in the clinic, delivered to your screen in Tocumwal.
How it works

Three simple steps

1

Request a call back

Fill in the short form or call us. We confirm your details and your cover, and book you in, often the same week.

2

Meet by video

A full assessment, working diagnosis and guided treatment over a secure video call. No apps to install.

3

Get your plan

You leave with a clear program, and your case manager gets prompt reporting so your claim keeps moving.

Telehealth now, mobile where we can

Two ways we reach you in Tocumwal

You do not have to wait for an appointment that is hours away. PACT Virtual Care starts your physiotherapy by secure video, so your recovery begins from day one wherever you are.

  • Telehealth available now, right across Australia
  • A real assessment and a plan on the first call, not a quick phone chat
  • Guided exercise you can do at home or at work
  • Same day reporting to your insurer or case manager
Andrew Ellis, Principal Physiotherapist | PACT Virtual Care
Mobile where available
In person visits, arranged for you
  • We are building a network of mobile physiotherapists
  • Where one is available near Tocumwal, we arrange an in person home or workplace visit
  • Where one is not available yet, telehealth keeps you moving in the meantime
  • You do not chase anyone, we arrange it for you
Tell us where you are. We will sort out how you are seen.
For rehab consultants and case managers

Referring a worker in Tocumwal? Start them this week

Around Tocumwal the nearest physiotherapist is often a long drive away or booked out for weeks, and every week an injured worker waits is a week added to the claim. PACT Virtual Care takes the referral today and runs the first consultation by secure video, usually within the week, so treatment starts while the claim is still fresh.

  • First consultation by video usually within the week, from the worker's home or workplace
  • Treatment requests and approvals prepared and submitted for you, not left for you to chase
  • Same day consultation notes and progress reports on schedule
  • Capacity and suitable duties advice written so it drops straight into the certificate and the return to work plan
  • Cover confirmed with the insurer before the first consultation

Refer a worker

Andrew Ellis, Principal Physiotherapist | PACT Virtual Care
Andrew Ellis
Principal Physiotherapist

Your referral is handled by a physiotherapist who has sat on your side of the file: a decade as a Senior Rehabilitation Consultant with national providers and as a Senior Workplace Health and Safety and Injury Management Advisor for large Australian organisations, on top of 16 years treating injured workers.

  • Knows what a case manager needs from the treating physiotherapist, and when
  • Recover at work focus from the first consultation
  • AHPRA registered, SIRA approved physiotherapist
Send the referral. We confirm the cover, book the worker and keep you in the loop.
Local to Tocumwal

Physiotherapy that understands how Tocumwal works

Tocumwal is where the Newell Highway meets the Murray Valley Highway at the Murray, on the Brisbane to Melbourne highway route, and grain and freight are the town's heavy lifting. The district's grain moves out through the Tocumwal rail site, one of the active grain sites on the V/Line freight network, where Pacific National has hauled more than 200,000 tonnes in a year down the line to Shepparton. Add the farms, the aerodrome a kilometre from town and Tocumwal Hospital, and an injured driver or grain handler is looking at around 80 km to Shepparton or an hour and a half to Albury for treatment. PACT Virtual Care runs the physiotherapy consult by secure video around freight and harvest hours instead, with mobile in person visits arranged where available.

What is covered

Workers comp and CTP in New South Wales

In New South Wales we treat icare and SIRA workers compensation claims and CTP motor accident claims, and bill the insurer directly. On an accepted claim there is nothing for you to pay.

We always confirm your cover and any approvals with your insurer before we start, so you know where you stand.

Request a physiotherapist

Get support in Tocumwal, New South Wales

Cannot get to a physiotherapist near you? Fill this in and we will call you back. We start care by telehealth, and arrange an in person mobile physiotherapist where one is available in your area. On an accepted workers compensation or CTP claim there is nothing for you to pay.

What kind of injury

We will be in touch within one business day. Your details are used only to arrange your care.

Nearby areas

We also cover around Tocumwal

Telehealth physiotherapy for work and motor injury, right across the Murray and beyond.

Frequently asked questions

Good to know before you book

Can I get physiotherapy in Tocumwal if there is none nearby?
Yes. PACT Virtual Care delivers physiotherapy to Tocumwal by secure video, so you can start straight away without travelling. Where a mobile physiotherapist is available near you, we can also arrange an in person home or workplace visit.
Does online physiotherapy actually work for a work or car injury?
Yes. For most work and motor injuries, a guided video assessment lets us diagnose, treat and progress your recovery, with exercise and education tailored to you. Online physiotherapy and telehealth physiotherapy are the same thing at PACT. We will tell you honestly if you need to be seen in person, and arrange that where we can.
Who pays for it in New South Wales?
In New South Wales we treat icare and SIRA workers compensation claims and CTP motor accident claims, and bill the insurer directly. On an accepted claim there is nothing for you to pay.
What do I need for the video call?
A phone, tablet or computer with a camera, and a bit of space to move. We send a secure link, with no apps to install.
How quickly can I be seen?
Usually within the same week, and often sooner. Fill in the form or call us and we will be in touch within one business day.
Can my employer or case manager refer me?
Yes. We take early intervention referrals from employers, insurers and case managers, and can start care quickly to keep recovery on track.
I am a rehab consultant with a worker near Tocumwal and the local physios are booked out. How do I refer?
Send the worker's name, phone number, location, claim number and insurer to [email protected] or use the referral page, and we call you back within one business day. We confirm the cover with the insurer, book the first video consultation, usually within the week, and send you the consultation note the same day. Treatment requests, progress reports and capacity advice are handled from our side.
I drive trucks through Tocumwal on the Newell and I'm rarely home in business hours. Can I still get physio on my claim?
Yes. PACT Virtual Care runs by secure video, so a driver or grain site worker based in Tocumwal can be seen early, late or on a day off, wherever the truck or the roster has you, instead of fitting a Shepparton or Albury appointment into a working day. On an accepted workers compensation claim, treatment is billed direct to the insurer with nothing for you to pay, and session approvals are handled for you. Where available, a mobile in person visit can be arranged.

Get a physiotherapist for Tocumwal

Tell us where you are and what has happened. We will call you back, get you started on telehealth, and arrange a mobile physiotherapist where one is available.