Telehealth physiotherapy for Townsville
Hurt at work or in a car accident around Townsville? Getting to a physiotherapist can mean a long drive. We bring one to your screen, and arrange an in person mobile visit where we can. Townsville has services in town, but workers across the surrounding industrial sites and stations still travel long distances for consistent physiotherapy.
- Assessment and a clear plan on the first call
- Guided exercise and progress reviews
- Reporting straight to your case manager
- Secure video, no apps to install
Physiotherapy for Townsville, without the drive
Townsville sits in North Queensland, classified as inner regional, and the work here is built around port and logistics and mining services. Those are jobs that put real load through backs, shoulders, knees and hands. Townsville has services in town, but workers across the surrounding industrial sites and stations still travel long distances for consistent physiotherapy, which is exactly the gap PACT Virtual Care was built to close.
We give you the same thorough assessment, hands off treatment guidance and recovery plan, delivered by secure video so distance is no longer the thing that stops you getting care.
- Common work and motor injuries we help with: backs, necks, shoulders, knees, sprains and strains
- Workers compensation and CTP billed to the insurer on approved claims
- Same day clinical reports that keep your claim moving
- In person mobile physiotherapy arranged where a local clinician is available
- AHPRA registered physiotherapist
- SIRA approved physiotherapist
- Senior Rehabilitation Consultant & WHS Advisor
- Same day reporting for every compensable case
Three simple steps
Request a call back
Fill in the short form or call us. We confirm your details and your cover, and book you in, often the same week.
Meet by video
A full assessment, working diagnosis and guided treatment over a secure video call. No apps to install.
Get your plan
You leave with a clear program, and your case manager gets prompt reporting so your claim keeps moving.
Two ways we reach you in Townsville
You do not have to wait for an appointment that is hours away. PACT Virtual Care starts your physiotherapy by secure video, so your recovery begins from day one wherever you are.
- Telehealth available now, right across Australia
- A real assessment and a plan on the first call, not a quick phone chat
- Guided exercise you can do at home or at work
- Same day reporting to your insurer or case manager
- We are building a network of mobile physiotherapists
- Where one is available near Townsville, we arrange an in person home or workplace visit
- Where one is not available yet, telehealth keeps you moving in the meantime
- You do not chase anyone, we arrange it for you
Physiotherapy that understands how Townsville works
Townsville's heaviest work runs on rosters. At Stuart south of the city, the Sun Metals zinc refinery and the JBS meatworks on the Bruce Highway keep process workers and maintenance crews on early starts and rotating shifts, while Glencore's copper refinery and Lavarack Barracks add their own around the clock demands. Injured workers also travel in from Ayr, Ingham and Charters Towers, up to 136 km each way. PACT Virtual Care fits physiotherapy into that rhythm: video consults before or after a shift from home or the crib room, with treatment on accepted WorkCover Queensland claims billed direct to the insurer and nothing for the worker to pay.
Workers comp and CTP in Queensland
In Queensland we treat WorkCover Queensland work injury claims and CTP motor accident claims by video. Telehealth needs the insurer's prior approval, which we arrange for you. On an accepted claim there is nothing for you to pay.
We always confirm your cover and any approvals with your insurer before we start, so you know where you stand.
Get support in Townsville, Queensland
Cannot get to a physiotherapist near you? Fill this in and we will call you back. We start care by telehealth, and arrange an in person mobile physiotherapist where one is available in your area. On an accepted workers compensation or CTP claim there is nothing for you to pay.
We also cover around Townsville
Telehealth physiotherapy for work and motor injury, right across North Queensland and beyond.
Good to know before you book
Can I get physiotherapy in Townsville if there is none nearby?
Does telehealth physiotherapy actually work for a work or car injury?
Who pays for it in Queensland?
What do I need for the video call?
How quickly can I be seen?
Can my employer or case manager refer me?
I work rotating shifts at the Sun Metals zinc refinery. How do I fit physiotherapy in around my roster?
Get a physiotherapist for Townsville
Tell us where you are and what has happened. We will call you back, get you started on telehealth, and arrange a mobile physiotherapist where one is available.