Infection prevention and control policy

Last updated: June 2026

Our standard

We follow the NHMRC Australian Guidelines for the Prevention and Control of Infection in Healthcare and our professional standards, so your appointment is as safe and clean as it should be.

Hand hygiene

Our practitioners clean their hands before and after every patient, and at the key moments in between. Hand sanitiser is available for you to use as well.

Clean clinic and equipment

Treatment surfaces and shared equipment are cleaned between patients. We use fresh linen or paper covers, and high touch surfaces are cleaned regularly through the day.

Dry needling and sharps

We use single use, sterile needles for every dry needling treatment, opened in front of you, and dispose of them straight away in approved sharps containers. We never reuse needles.

If you are unwell

If you have a fever, an infection or symptoms that could be passed on, please do not attend in person. Let us know and we can move you to a telehealth appointment or reschedule with no fee (see our cancellation policy). Our team also stays home when unwell.

Protective equipment

We use gloves and other protective equipment where it is appropriate for your treatment, and follow current health advice on additional precautions.

Review

We review our infection prevention and control practices regularly and update them in line with current guidance.