Medicare and rebates

Physiotherapy under a Chronic Disease Management plan

A Chronic Disease Management plan, sometimes called a care plan, is arranged by your GP for an ongoing condition. It can include a set number of subsidised allied health visits each calendar year, which can be used for physiotherapy.

Your GP decides whether you are eligible and how many visits to allocate. You bring the referral to us, and Medicare pays a rebate toward each eligible visit. There is usually a gap between the rebate and our fee, which we are always upfront about.

• Ask your GP whether a Chronic Disease Management plan suits you
• Bring the referral and plan to your appointment
• Medicare pays a set rebate toward each eligible visit
• We explain any gap before you book, no surprises

Claiming through private health insurance

If you have extras cover that includes physiotherapy, you can claim a rebate through your fund instead. We provide a receipt with everything your fund needs, and where available we can process the claim on the spot.

You do not need a referral to book privately. Referrals apply for Medicare CDM plans and most claim pathways.

DVA Veteran Card holders

If you hold a DVA Veteran Card (Gold or White), we can treat you for eligible conditions under your Department of Veterans Affairs arrangements. Treatment is billed directly to DVA at the DVA fee, so there is no gap for you to pay.

You will need a current referral from your GP, and treatment follows the DVA schedule and guidelines. Bring your Veteran Card and referral to your first appointment and we will take it from there.

Work injury, CTP and telehealth

If your injury is work related or from a motor accident, an accepted workers compensation or CTP claim is billed directly to the insurer, so there is nothing for you to pay. If getting in is hard, PACT Virtual Care offers telehealth across Australia at the same rates.