Workers compensation physiotherapy across Sydney and NSW

One standard of care, wherever you are in NSW

Injured workers travel further than most people for the right physiotherapist, because on a claim the quality of your treatment and your reports shapes the whole recovery. Our clinic in Miranda, in Sydney's south, treats workers from across the city, with early, evening and weekend appointments that fit around suitable duties and shift work.

If getting to the clinic is not practical, whether you are in Western Sydney, on the Central Coast, in the Illawarra or anywhere regional, PACT Virtual Care delivers the same assessment, rehabilitation programming and insurer reporting by telehealth. Telehealth physiotherapy is funded on accepted NSW workers compensation claims when it is clinically appropriate, and many workers combine telehealth reviews with periodic in clinic visits.

• In clinic at Miranda, south Sydney, 7 days
• Telehealth across all of NSW and Australia wide
• Appointments to 9pm on weekdays
• Same fees, same reporting, same physio either way

A physio who knows the claim side as well as the injury

Treating a work injury well means more than good hands on care. Your physiotherapist writes the recovery reports your case manager relies on, recommends capacity that feeds your Certificate of Capacity, liaises with rehabilitation providers, and helps shape the plan that gets you back to work safely. Done poorly, that paperwork is exactly what makes claims stall.

Andrew Ellis founded PACT after a decade inside the occupational rehabilitation system, working as a Senior Rehabilitation Consultant for national providers and as a Senior WHS and Injury Management Advisor inside large Australian organisations. He has managed injured worker caseloads, written return to work plans, and advised the employers and insurers on the other side of the process. That experience is built into how every PACT report is written and every recovery is planned.

You also have the right to choose your own physiotherapist on a NSW claim, and to switch to PACT mid claim with one pre approved takeover session. The choice of who treats you is yours, not your employer's or the insurer's.

The insurers and schemes we work with

We treat workers insured through the icare scheme agents, including EML, Allianz, GBS, QBE and DXC, as well as self insured employers and interstate schemes where NSW treatment is approved. Motor accident injuries under a NSW CTP claim are billed the same way, direct to the insurer with no gap.

Every invoice goes straight to the insurer under SIRA rates. You never handle a bill, chase a rebate or pay a gap on an accepted claim, from your first assessment to your final discharge report.

Getting started from anywhere in NSW

Have your claim number and insurer name ready, then call (02) 8330 6776 or send your details through the claim form on our workers compensation page. We confirm approval with the insurer, book you in at the clinic or by telehealth, and send our first report to your case manager the same day as your assessment.