PACT Physio & Rehab / Injuries we treat / Carpal tunnel syndrome

Carpal tunnel syndrome

Pins and needles and numbness in the hand from a compressed nerve at the wrist.

By Andrew Ellis, AHPRA registered physiotherapist · Reviewed July 2026

The condition

What it is

Carpal tunnel syndrome is compression of the median nerve as it passes through the wrist. It causes tingling, numbness and sometimes weakness in the thumb side of the hand, and it is often worse at night.

Signs

Signs and symptoms

Everyone is different, but these are common with carpal tunnel syndrome. You may have some and not others.

Pins and needles in the thumb, index and middle fingersNumbness, often at nightHand weakness or clumsinessSymptoms when holding a phone or drivingAching into the forearmDropping things
Treatment

How physiotherapy helps

Many milder cases improve without surgery. We assess to confirm the pattern, use hands on therapy and nerve glide exercises, advise on splinting and the activities that aggravate it, and coordinate with your GP if it is severe or not settling.

  • Wrist and nerve assessment
  • Nerve glide exercises
  • Splinting and activity advice
  • GP coordination if needed
Book an assessment
A person holding their wrist
Fees and rebates

What you pay, with or without cover

Every appointment is a full, unhurried session with the time to work through complex, persistent problems. The fee is $165 for an initial visit and $142 for a follow up, and if you have Medicare, private health extras or an accepted claim, here is what you pay.

Paying privately

No referral or paperwork needed. Every visit is a full, unhurried session with the time it needs.

You pay$165No referral needed

With a Medicare plan

A GP Chronic Disease Management referral rebates $61.80 on every visit, up to 5 a year.

You pay$103.20Up to 5 visits a year

With private health extras

Claim on the spot through HICAPS. The gap depends on your fund and level of cover. See all health funds

Usual gap$60 to $100Claimed on the spot

Workers comp & CTP

Accepted workers compensation and CTP claims are billed straight to your insurer, and we handle the paperwork.

You pay$0Billed to your insurer

Every bar is drawn to the same scale, from $0 to the standard fee. Private health gaps vary with your fund and your level of extras cover.

Related injuries

Other problems we help with

Pain rarely sits in one neat box. These are commonly linked, and we treat them all.

Frequently asked questions

Good to know before you book

Do I need surgery for carpal tunnel?
Not always. Milder cases often settle with conservative care. We help you judge when a medical opinion or surgery is worth considering.
How much will it cost?
Initial physiotherapy is $165 for 60 minutes and follow ups are $142 for 40 minutes. Approved workers comp and CTP appointments are billed directly to the insurer.
Do I need a referral?
No referral is needed to book privately. Referrals are required for Medicare Chronic Disease Management plans and most claim pathways.
Can it be managed by telehealth?
Many problems can be assessed and guided well by telehealth through PACT Virtual Care, with hands on treatment added at the Miranda clinic when it helps.

Sources and further reading

Written and reviewed by Andrew Ellis, AHPRA registered physiotherapist. Last reviewed July 2026.

This page is general information about carpal tunnel syndrome, not a diagnosis or a substitute for an assessment. If you are concerned about your symptoms, book an appointment or see your GP.

Reviews

See what people say on Google

We let our patients speak for themselves, on Google, where you can read it independently.

Read our Google reviews

Get on top of carpal tunnel syndrome

Same day appointments often available at our Miranda clinic, or by telehealth across Australia.