PACT Physio & Rehab / Injuries we treat / Plantar fasciitis and heel pain

Plantar fasciitis and heel pain

Sharp heel pain with the first steps in the morning, from the sole's connective tissue.

By Andrew Ellis, AHPRA registered physiotherapist · Reviewed July 2026

The condition

What it is

Plantar fasciitis is irritation of the plantar fascia, the band of tissue along the sole of the foot. It typically causes sharp heel pain with the first steps in the morning or after rest, and it can build from a change in activity, footwear or load.

Signs

Signs and symptoms

Everyone is different, but these are common with plantar fasciitis and heel pain. You may have some and not others.

Sharp heel pain with the first stepsWorse after rest, easing as you walkPain after long standingTender under the heelSore at the start of exerciseWorse barefoot on hard floors
Treatment

How physiotherapy helps

We assess the foot and the factors loading it, settle the pain with hands on therapy and dry needling of the calf and foot where useful, and build a graded strengthening program. We advise on footwear, load and simple supports so the tissue can settle.

  • Foot and calf assessment
  • Soft tissue release and dry needling
  • Graded foot and calf strengthening
  • Footwear and load advice
Book an assessment
A bare foot rolling a small massage ball on a timber floor
Fees and rebates

What you pay, with or without cover

Every appointment is a full, unhurried session with the time to work through complex, persistent problems. The fee is $165 for an initial visit and $142 for a follow up, and if you have Medicare, private health extras or an accepted claim, here is what you pay.

Paying privately

No referral or paperwork needed. Every visit is a full, unhurried session with the time it needs.

You pay$165No referral needed

With a Medicare plan

A GP Chronic Disease Management referral rebates $61.80 on every visit, up to 5 a year.

You pay$103.20Up to 5 visits a year

With private health extras

Claim on the spot through HICAPS. The gap depends on your fund and level of cover. See all health funds

Usual gap$60 to $100Claimed on the spot

Workers comp & CTP

Accepted workers compensation and CTP claims are billed straight to your insurer, and we handle the paperwork.

You pay$0Billed to your insurer

Every bar is drawn to the same scale, from $0 to the standard fee. Private health gaps vary with your fund and your level of extras cover.

Related injuries

Other problems we help with

Pain rarely sits in one neat box. These are commonly linked, and we treat them all.

Frequently asked questions

Good to know before you book

Why is the first step in the morning the worst?
The tissue tightens overnight and is loaded suddenly when you stand. That morning pain easing as you move is a classic sign, and it usually responds to a loading program.
How much will it cost?
Initial physiotherapy is $165 for 60 minutes and follow ups are $142 for 40 minutes. Approved workers comp and CTP appointments are billed directly to the insurer.
Do I need a referral?
No referral is needed to book privately. Referrals are required for Medicare Chronic Disease Management plans and most claim pathways.
Can it be managed by telehealth?
Many problems can be assessed and guided well by telehealth through PACT Virtual Care, with hands on treatment added at the Miranda clinic when it helps.

Sources and further reading

Written and reviewed by Andrew Ellis, AHPRA registered physiotherapist. Last reviewed July 2026.

This page is general information about plantar fasciitis and heel pain, not a diagnosis or a substitute for an assessment. If you are concerned about your symptoms, book an appointment or see your GP.

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Get on top of plantar fasciitis and heel pain

Same day appointments often available at our Miranda clinic, or by telehealth across Australia.